Terms And Conditions.
IMPORTANT NOTICE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND A WAIVER OF JURY TRIALS AND CLASS ACTIONS. PLEASE READ SECTION 14 CAREFULLY.
These Terms and Conditions ("Agreement") constitute a legally binding contract between Laniakea Enterprises LLP d/b/a Arlox.io ("Company," "we," "us," "our") and the individual or entity ("Client," "User," "you") accessing our website, purchasing our services, or utilizing our software tools.
By clicking "I Agree," purchasing any Service (as defined below), or accessing our platforms, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you are entering into this Agreement on behalf of a company, you represent that you have the authority to bind that entity.
2. Definitions and Flexible Scope
To ensure flexibility as our offers evolve, the term "Services" shall collectively refer to:
- Consulting & Strategy: 1-on-1 sessions, Scientific Strategies, business diagnostics, and implementation workshops.
- Software & AI Tools: Access to the BROAS Tool, AI Bots, and any future SaaS applications.
- Agency Solutions: Scientific Scaling (including but not limited to "Scientific Positioning", "Scientific Angle Testing", "Scientific Product Launch", "Market Research & Analysis"), media buying, ad creative production, and creator sponsoring.
- Educational Content: Courses, "How To" guides, SOPs, and the "Arloxian Way" frameworks.
3. Nature of Services
3.1. Methodology vs. Outcome
3.2. Third-Party Platform Risk
Our Services rely on third-party platforms (Meta, Google, TikTok, YouTube). We have no control over their algorithms or policies. Arlox.io is NOT liable for:
- Ad account bans, restrictions, or suspensions.
- "Wasted" ad spend due to platform errors or algorithm changes.
- Loss of data hosted on third-party platforms.
3.3. AI Tools Disclaimer
4. Fees, Payments, and Revenue Security
4.1. Payment Terms
4.2. Acceleration Clause
4.3. Dispute Resolution
In the event of a payment dispute, we encourage clients to contact us directly at info@arlox.io before initiating any formal dispute process. We are committed to resolving all legitimate concerns promptly and professionally.
5. Intellectual Property Rights
5.1. Arlox Ownership (Background IP)
5.2. Client License
You are granted a limited, non-exclusive, non-transferable, revocable license to use these materials solely for your own internal business. You are strictly prohibited from:
- Sub-licensing, reselling, or sharing our methodologies with third parties.
- Creating a competing product or "coaching program" based on our IP.
6. Client Obligations
6.1. Ad Compliance
6.2. Cooperation
7. Confidentiality
Each party agrees to keep the other’s proprietary information confidential. However, Arlox.io’s obligation of confidentiality does not apply to data that has been aggregated and anonymized for the purpose of benchmarking or case studies.
8. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, ALL SERVICES AND TOOLS ARE PROVIDED "AS IS" AND "AS AVAILABLE." ARLOX.IO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.
9. Limitation of Liability
9.1. Cap on Damages
9.2. Exclusion of Consequential Damages
10. Indemnification
You agree to indemnify, defend, and hold harmless Laniakea Enterprises LLP, its officers, directors, and employees from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from:
- Your use of the Services or Tools.
- Your violation of this Agreement.
- Any content or products you advertise or sell.
- Your violation of any third-party rights or laws (including GDPR/CCPA violations).